Effective Date: June 30, 2026
At Daybreak Counseling Services, we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard information when you choose to receive text messages from us.
Information We Collect
When you opt in to receive SMS communications from us, we may collect:
- Your mobile phone number
- Your name (if voluntarily provided)
- Your communication preferences
- Information related to your interactions with our SMS messages
How We Use Your Information
We use your information to:
- Send appointment reminders, order confirmations, shipping updates, account notifications, and customer service messages.
- Send promotional or marketing messages if you have expressly consented to receive them.
- Respond to your inquiries and provide customer support.
- Improve our communication services and customer experience.
- Comply with applicable legal and regulatory requirements.
SMS Consent
By providing your mobile phone number and opting in, you consent to receive SMS messages from Daybreak Counseling Services.
Message frequency may vary depending on your interactions with us.
Message and data rates may apply based on your mobile carrier’s plan.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.
After opting out, you will receive one final confirmation message. No further SMS messages will be sent unless you opt in again.
For assistance, reply HELP to any SMS message or contact us using the information below.
Information Sharing
We value your privacy.
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
We may share your information only with trusted service providers that assist us in delivering SMS communications. These providers are contractually obligated to protect your information and may use it only for the purpose of providing services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage is completely secure, we strive to use commercially acceptable means to protect your information.
Data Retention
We retain your information only as long as necessary to provide our SMS services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information, where permitted by law.
- Withdraw your consent to receive SMS messages by replying STOP.
Contact Us
If you have any questions about this SMS Privacy Policy or our SMS communications, please contact us:
Daybreak Counseling Services
4744 Summit Bridge Rd.
Middletown, DE 19709